Privacy Policy

Last updated: August 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit a design, or contact us for support.

Personal Information

  • Name and contact information
  • Company and job title
  • Design specifications and requirements
  • Communication preferences

Technical Information

  • IP address and device information
  • Usage data and analytics
  • Platform interaction patterns
  • Error logs and performance data

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process your chip designs
  • Communicate with you about your account
  • Send updates and marketing materials (with your consent)
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. Data Mining and Analysis

To continuously improve our platform and enhance agent performance, we analyze user interactions and system data through AI-powered mining and analysis. This includes:

Conversation Analysis

  • User prompts and conversation patterns
  • System prompt effectiveness and optimization opportunities
  • Conversation issues including errors, loops, and tool availability problems
  • Unnecessary steps that could be automated

System Performance Analytics

  • IP address usage statistics and availability patterns
  • Number of steps required for task completion
  • Environment changes and package installation patterns
  • Customer design analytics and workflow efficiency

AI Mining and Optimization

We employ AI mining agents to analyze this data and generate reports for our admin dashboard. This analysis helps us:

  • Develop and optimize our knowledge database
  • Improve platform structure and user experience
  • Enhance agent performance and response accuracy
  • Identify areas for automation and process improvement

Note: This data mining is performed on aggregated and anonymized data where possible, and is used solely for platform improvement purposes. Your personal information and design details remain protected.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted partners who help us operate our platform
  • Manufacturing Partners: When you choose to fabricate your designs
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain processing activities
  • Withdraw consent for marketing communications
  • Export your data in a portable format

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform may integrate with third-party services for analytics, payment processing, and other functionality. These services have their own privacy policies.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: